Disclaimer: Occasionally I share affiliate links in my content, via social media posts, my blog, my e-courses, digital downloads and the site. This means that if you click a link and purchase a product, I receive money return. This allows me to keep creating quality, free content. I only share things I absolutely believe in!
COOKIE ORDERS
MADE IN A COTTAGE FOOD OPERATION THAT IS NOT SUBJECT TO STATE FOOD SAFETY INSPECTIONS. My kitchen is licensed and insured and ran out of my home in small batches.
Due to the nature of these items, we are not able to accept returns. Please email shelly@pastryshells.net with any errors in your order and we will work with you to fix the issue. No refunds will be provided without photo evidence.
Refunds, credits or replacements will not be provided for incorrect colors if a physical color swatch was not provided to me.
Canceled orders will be credited with a partial refund depending on the progress of the item.
All cookie orders must be pickup up on the provided date. To coordinate pickup on a different date, email shelly@pastryshells.net. If an order is not picked up on the designated date, an email reminder will be sent out. If the order is not picked up within 24 hours of the pickup date with no response from the customer, the order will be forfeited with no refunds.
We are not responsible for shipping delays. We ship USPS Priority Mail which is 1-3 days (not guaranteed). If your package is shipped with the ability to arrive by the event date and does not arrive, we are not responsible. We cannot predict how USPS will handle your package and whether or not they decide to abide by the dates they provide. To ship with guaranteed arrival dates, there is an additional $50+ charge for shipping.
STORAGE – COOKIES: Sugar cookies are all heat sealed in a clear bag to maintain freshness. Store in a cool, dry place and out of direct sunlight. Consume cookies within 1-2 weeks of receiving.
Please note that each item is decorated by hand and may vary slightly. Colors may also vary slightly from the pictures.
Allergies: All products are made in a licensed and insured facility but may come in contact with eggs, wheat, soy, milk, peanuts, and tree nuts. Please do not consume these products if you have an allergy to these items.
Custom Orders: Please email us at shelly@pastryshells.net for a custom order.
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PASTRY SHELLS PRIVACY POLICY
Effective Date: January 1, 2010
This Privacy Policy describes the personal information we collect through the website – www.pastryshells.net, email communication, workshops, and etsy purchases.
The terms “we”, “us”, and “our” refer to Pastry Shells LLC (the “Company”).
The term “Site” refers to www.pastryshells.net.
The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.
Use of the Site, including all materials presented herein and all online services provided by Company, is subject to this Privacy Policy. This Privacy Policy applies to all site visitors, customers and all other users of the Site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.
INFORMATION WE COLLECT – We are GDPR compliant.
We collect information you provide directly to us. For example, we collect information when you submit a form, sign up to receive our emails, communicate with us on the Site or via third-party social media sites, and place an order on the Site. The type of information we may collect include your:
name
email address
any other information you choose to provide
We will use this information to:
provide the products and services you request and send you related information, including confirmations and receipts
respond to your comments, questions and requests and provide customer service
communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you
send you technical notices, updates, security alerts and support and administrative messages
When you visit the Site or receive our email communications, we may use cookies, tracking pixels, and other tracking technologies to collect information about your browsing and purchasing behavior. The type of information we may collect include:
type of browser you use
access times
pages viewed
time spent on pages
links clicked
your IP address
the referring link through which you accessed the Site
conversion information
We may use this information for various purposes, including:
improving our Site
understanding which areas and features of the Site are popular
understanding campaign effectiveness
tailoring our communications to you
delivering advertising and content targeted to your interests on the Site
HOW YOUR INFORMATION IS SHARED
We may share information about you to third parties providing services on our behalf, including:
marketing and promotional material distribution
site evaluation
data collection, storage, management, analysis
any other services designed to assist the Company
Company may also release information about our users when legally required to do so, at the request of governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing our site and applicable laws.
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Third party companies that we are currently sharing information with regularly:
Google Analytics and MailChimp
CHILDREN
We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 18, you should use this site only with the involvement of a parent or guardian and should not submit any personal information to Company.
UPDATING YOUR INFORMATION
You may update, correct or delete your online account information at any time by emailing shelly@pastryshells.net
You can opt out of receiving promotional communications from us at any time by using the unsubscribe link in the footer of all promotional or marketing e-mails.
You can ask us to Forget Your Information Forever, by emailing us at shelly@pastryshells.net. Please allow a week for us to delete your information.
You can also write to us at the contact information listed below.
DO NOT TRACK SIGNALS
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with the Site. If you choose to remove or reject cookies, this could affect the availability and functionality of the Site.
In addition, many web browsers support Do Not Track technology.
The company currently does not have the ability to recognize Do Not Track Signals.
Our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different websites even when you have Do Not Track enabled in your browser.
To learn more about Do Not Track, visit: http://www.allaboutdnt.org/
PAID LINKS
Some of our links are affiliate or paid, and we earn money for clicks to those sites or purchase of those products.
CHANGES TO THE POLICY
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.
CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Pastry Shells LLC
4910 Firth Lane
Dunwoody, GA 30360
shelly@pastryshells.net
(404) 786 – 6286
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SITE TERMS OF SERVICE
BY VISITING http://www.pastryshells.net/ YOU ARE CONSENTING TO OUR TERMS OF SERVICE (the “Terms of Service”).
OVERVIEW
The terms “we”, “us”, and “our” refer to Pastry Shells LLC (the “Company”). The term the “Site” refers to http://www.pastryshells.net/ or The Pastry Shells Website. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.
On the Site we provide: baking services, tips and inspiration, tutorials. (the “Service.”)
Use of the Site, including all materials presented herein and all online services provided on the Site, whether made available for purchase or not, is subject to the following Terms of Service. These Terms of Service apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms of Service, without modification, and acknowledge reading them.
USE OF THE SITE AND SERVICE
To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms of Service. Children under the age of 18 are prohibited from using the Site.
LAWFUL PURPOSES
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
ACCOUNT CREATION
In order to use the Service, you may be required to provide information about yourself including your name, email address, and other personal information. You agree that any registration information you provide on the Site will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws.
REFUSAL OF SERVICE
We reserve the right to refuse service to any person or entity, without the obligation to assign reason for doing so. No request is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. If we choose to refuse your request after payment has been processed, we will refund your money.
CONFIRMATION
We will email you to confirm the placement of your request on this Site to the email address provided at time of purchase.
ERRORS, INACCURACIES, AND OMMISIONS
Information provided on the Site is subject to change. Company makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current or error-free. Company disclaims all liability for any inaccuracy, error or incompleteness in the Content.
OUR INTELLECTUAL PROPERTY
The Site and Service contain intellectual property owned by Company, including, without limitation, trademarks, copyrights, proprietary information and other intellectual property as well as the Company name, logo, all designs, text, graphics, other files, and the selection and arrangement thereof, also termed the “look and feel.” You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site, Service, Content or intellectual property, in whole or in part without our prior written consent. We reserve the right to immediately remove you from the Site and Service, without refund, if you are caught violating this intellectual property policy.
CHANGED TERMS
We reserve the right to update any portion of our Site and Service, including these Terms of Service at any time. Such amendments are effective immediately upon notice to you by us posting the new Terms of Service on this Site. If you have provided us your email address, we will also email you to let you know of material amendments to our Terms of Service. Any use of the Site or Service by you after an amendment is made means you accept these amendments. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms of Service.
OUR PRIVACY POLICY
Please review our Privacy Policy located at http://pastryshells.net/disclaimer-site-shop-privacy-policy-terms-of-service/.
LIMITATION OF LIABILITY
YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL The Company be liable for any indirect, special, consequential, or punitive damages (including lost profits) arising out of or relating to these Terms of service or the transactions it contemplates (whether for breach of contract, tort, negligence, or other form of action) and irrespective of whether the Company has been advised of the possibility of any such damage. In no event will the Company’s liability exceed the price the Customer paid to the Company for the specific Products /services provided by the Company giving rise to the claim or cause of action. AND IF NO PURCHASE HAS BEEN MADE BY YOU, COMPANY’S CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.
THIRD PARTY RESOURCES
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Site. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. Some of our links are affiliate or paid, and we earn money for clicks to those sites or purchase of those products.
INDEMNIFICATION
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms of Service, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
EFFECT OF HEADINGS
The subject headings of the paragraphs of the Terms of Service are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
ENTIRE AGREEMENT; WAIVER
The Terms of Service constitutes the entire agreement between you and Company pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of the Terms of Service by Company shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Company.
GOVERNING LAW; VENUE; MEDIATION
The Terms of Service shall be governed by the laws of the State of Georgia, and any disputes arising from it must be handled exclusively in the federal and state courts located in County of Dekalb County, Georgia. We agree to attempt to resolve any dispute, claim or controversy arising out of or relating to the Terms of Service by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. We further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures.
RECOVERY OF LITIGATION EXPENSES
If any legal action or any arbitration or other proceeding is brought for the enforcement of the Terms of Service, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of the Terms of Service, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.
SEVERABILITY
If any term, provision, covenant, or condition of the Terms of Service is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms of Service shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.
ASSIGNMENT
These Terms of Service bind and inure to the benefit of the parties’ successors and assigns. These Terms of Service are not assignable, delegable, sublicenseable or otherwise transferable by You. Any transfer, assignment, delegation or sublicense by you is invalid.
Effective Date: January 2010.
OUR SHOP + SITE PRIVACY POLICY
Please review our Privacy Policy located at http://pastryshells.net/disclaimer-site-shop-privacy-policy-terms-of-service/.
Effective Date: October 2016 // Updated to be GDPR compliant on May 24, 2018